Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter was great! We had a bit of an emergency and they were here within an hour on a Saturday night. Mason was very knowledgeable and handled everything efficiently and professionally. They will be our choice anytime we have a plumbing issue.

Last night around 6 PM, a pipe burst under our kitchen sink. We called Roto-Rooter, and they assured us someone would be out as soon as possible. Ken, the water damage field supervisor, showed up quickly, assessed the issue, and thankfully confirmed that our water damage was minimal. He was very professional and upfront that it might be a few hours before a plumber could come since they were handling some big jobs. Around 9 PM, the home office called to let us know the earliest available appointment would be first thing in the morning, and they even offered a discount for the inconvenience — which we really appreciated. Robert arrived promptly this morning, was super knowledgeable, and explained all our options clearly. He worked efficiently, and our sink is now back to normal! We’re giving 4 stars only because we had to wait until the next day for the repair, but overall, the experience was great. The team was professional, reliable, and took good care of us. We’d definitely recommend Roto-Rooter!